Tuesday, May 24, 2011

OTM 5.0 coming in June

The OTM 5.0 update will be published in June 2011.
Besides some major usability impovements there will be exciting news for all LSPs which work (or like to work) in conformity with DIN EN 15038!

Monday, February 28, 2011

_changelog OTM Update 4.1 – 2011-02-28

Configuration for exporting data from the bookkeeping module

The data export for invoices and payable vouchers can be customized under >Bookkeeping >Bookkeeping export (configuration). The sequence of field contents, column delimiters and file format for the export (TXT or CSV) can all be configured as required.

Templates can be created and saved.  Saved templates can be changed. A template is selected as the default for export in each case.

The exports for selected documents can be performed under >Bookkeeping >Invoices or >Bookkeeping >Payable vouchers. The export files are UTF-8 encoded.

Bookkeeping data exported from OTM can be read into external accounting software (such as DATEV®, SAP®, Lexware®, SAGE® and others) and processed further in those environments.

Additional resource administration options

Under >Administration >Agency resources there are now filters for >Applicants and >Candidates that enable searches to be limited so that particular language combinations can be found more quickly, for example. The sort functions (column sort) were also expanded.

The list of candidates now shows which information is missing in the profile of a particular resource. A three-stage e-mail function has been added with which resources can be encouraged to complete the necessary data in their profiles. The text of the e-mail messages can be customized (in English, Spanish and German) in the administration module.

Please note: resources are available for job assignments only after all the required data are entered.

OTM currencies

The Israeli shekel (ILS) has been added as a currency.

Display of the time zone selected by the user

The project manager interface now shows the time zone chosen by the user at the upper right of the main menu. Adjacent to it the difference from UTC is displayed.  Clicking the icon next to the time opens the external web page at www.timeanddate.com with comprehensive time zone and calendar information.
Previously the system time of the user’s computer was displayed at this location. This is usually shown by the computer anyway at the lower right of the screen.

Et cetera

The update to OTM version 4.1 contains more than 100 major and minor improvements.

Tuesday, January 25, 2011

Free OTM trial now expanded

The free OTM trial terms have also been upgraded to enable longer evaluation periods for those who need them to decide on a project management platform. A three month evaluation period is now available instead of the previous 30 days. This will facilitate better acquaintance with the features of the OTM environment for those with long decision processes or busy daily routines. Up to 5 projects can be managed in the trial period, allowing critical project scenarios to be evaluated thoroughly. Any number of users (project manager logins) can be set up during the trial period, so the evaluation can involve all potential users in a team or organization.

Those who have evaluated the software in the past are welcome to have a "second look" at the many new features which have been introduced in recent months, such as greater customizability of standard texts, more client interface languages, sophisticated invoicing options, additional archiving options, greater legal security with online proposal acceptance and more. Just contact LSP.net with your request, and your old trial account will be re-activated for another three month evaluation.

For contacting LSP.net with your request, please click here

Saturday, January 15, 2011

_changelog OTM Update 4.0 – 2011-01-17

1) Saving line item templates and importing line item lists
Line item lists include the service, possibly the language pair, service-specific text blocks, rates, areas of specialization, etc., without references to files and quantities.
They are imported into current projects from other projects or templates which have been saved especially for this purpose. A saved template can be used as a “price list”.
(a) >Line items: line item lists are imported into current projects from other projects or from saved templates.
(b) >Manage templates: naming, renaming, deleting and releasing line item lists
(c) >Project management >Line item summary: saving a line item list as a template for use by other project managers in the same organization. (PM users with administrative or supervisory rights always see all of a company’s templates.)

2) Web interface for mobile access
Access is now possible via iPhone. Running OTM in the smartphone browsers enables you to handle basic administrative tasks for project management:
- View project requests and assign them for processing
- Block project management
- Read e-mail
- Read reports
- View customer profiles

3) “Copy file” function
>File repository
>Project documents
>Customer documents
It’s now easier to copy a file from one area to another. You can choose to save the file copy directly in the >File repository, >Project documents or >Customer documents.

4) >Project documents function upgraded
Additional information, functions and sorting options

5) Select user interface display time zone
Schedules and deadlines will be shown in the user interface for project managers and resources in the time zone selected by the user.

6) Date entry in ISO format
Dates and times (for example for deadlines) are now entered using the ISO format: YYYY-DD-MM hh:mm

7) Shortcut to the project summary
On the overview pages and the project summary box, an icon now appears before the project number. Clicking it takes you directly to the project summary without the need to use the dropdown menu for navigation.

8) >Job file functions now use AJAX
It is no longer necessary to refresh pages manually after changes are made, such as evaluating a results file or accepting a delivery file. The changed information is displayed immediately.

9) Warning if the default deadline for jobs is changed
If jobs are already saved in a project, after a project manager changes the default job deadline a warning appears indicating that jobs previously created are not automatically updated and may require manual attention.

10) >Order >Generate invoice function updated
The page for generating invoices (as well as payment requests, partial invoices and credit notes) was redesigned. An HTML preview of the PDF document is now included, and an editable e-mail message is now shown if the document is to be sent by e-mail.

11) Differentiated display of first and last names
It is not clear in all languages what the first and last name of a person is, for example when the name consists of more than two words altogether. Now last names are indicated by the use of bold type.

12) Delivery of certified documents
As of OTM 4.0 resources can no longer be searched globally by the criterion of being court-appointed. Instead, it is determined based on the service and language pair whether the criterion for the delivery of certified documents is relevant.
Since there is no uniform rules that apply internationally to this issue and the legal situation cannot be generalized, an additional query is made for qualifications and the agency which granted authorization.
Current resources who were listed as being sworn will be requested to provide more specific information when they log in to their service pages.

13) >Bookkeeping – Display of the posted amount instead of the remaining amount

Outgoing invoices which follow a payment request which has been settled will no longer show the unpaid amount remaining as “0” but instead will indicate the posted amount in the bookkeeping overviews.

14) Wizard for quantity unit differences between items in a quotation and the corresponding jobs
If a project uses quantity units for a job given to a resource that differ from those used in the quote or invoice for the customer, OTM offers assistance in conversion using factors or allows other amounts to be input manually.

15) Various other minor improvements were implemented.

Wednesday, December 15, 2010

New Guided Tutorials for Online Translation Management

In order to support our growing user community in mastering the essential processes for successful management of a language services business with the Online Translation Manager (OTM), we are creating a series of guided tutorials in which common workflows are explained interactively, step by step in a test project using the software.

At the other end of the tutorial project correspondence is a “live” support staff member, so any difficulties or specific questions can be handled quickly and easily.

The first two tutorials cover quotation requests via the OTM web form and include file uploads, correspondence, quotation, project acceptance, assignment to a translator (the OTM user in the case of a freelancer or translating PM or another translator if the OTM user is an outsourcer), delivery of the finished project to the client, invoicing and closing the project with a request for feedback.

Other guided tutorials deal with project requests which arrive via e-mail with varying degrees of information. These tutorials are an excellent way for those who test OTM on a free 30 day trial to get up to speed quickly on critical processes.

Other important sources of information for learning to use are the webinars in German and English offered by LSP.net, static web tutorials covering various aspects of use and the comprehensive context help in the program, with its innovative display technique that allows you continue to work alongside and benefit from the explanations. LSP.net support staff are also available during CET business hours to answer questions by e-mail or telephone.

Thursday, October 14, 2010

OTM as a 'best practice' case study at "sosocon 2010"

"Shared knowledge. Better Business." - this is the motto of the European Software Solutions Conference ("sosocon"), which will take place in Hanover, from November 30 to December 2, 2010. On the first day of the conference, LSP.net will present its SaaS solution OTM as a 'best practice' case study for smooth customer business processes.    more ...